Privacy Policy
Bizaline B.V., located at Europalaan 93, Utrecht, processes personal data within the scope of its business activities and services.
Bizaline B.V. is the data controller, as we determine the purposes and means of processing your personal data (“Information”), when you use our services or visit our website.
Contact info:
info@OGSMsoftware.com
What we collect
We may collect the following Information:
- Name (individual)
- Organization name
- Email address
- Address details
We collect this Information for the following purposes:
- Providing access to a workspace
- Issuing invoices and administration
- Sending product updates (with consent and option to unsubscribe)
- Improving our services
Legal grounds for processing
We process your Information based on the following legal grounds under the GDPR:
(a) Your consent
(b) Performance of a contract
(c) Compliance with legal obligations
(d) Legitimate interests of Bizaline B.V. or third parties
Where processing is based on consent, you may withdraw your consent at any time. This does not affect the lawfulness of processing prior to withdrawal.
Special categories of data
Bizaline B.V. does not intend to collect special categories of personal data (such as health data) or data of individuals under the age of 16 without parental consent.
If you believe we have collected such data without consent, please contact us at info@bizaline.com, and we will delete it promptly.
How we use your Information
We use your Information for:
- Internal administration and record keeping (grounds: b, c, d)
- Providing and improving our products and services (ground: d)
- Customer communication and support (grounds: b, d)
- Marketing and product updates (grounds: a, d)
- Market research and service personalization (grounds: a, d)
We do not sell or rent your personal data. We only share your Information:
- With your consent
- When required by law
- With trusted service providers (processors) who support our operations under data protection agreements
Use of AI and automated processing
Bizaline B.V. may use AI-supported tools to improve productivity and service delivery.
We ensure that:
- No fully automated decision-making with legal or significant effects takes place without human involvement
- AI outputs are subject to human review
- Personal data is not entered into unapproved AI tools
Automated decision-making
Bizaline B.V. does not use automated decision-making that produces legal or similarly significant effects on individuals.
Data retention
We do not retain your Information longer than necessary.
- Personal data is stored for the duration of your active license or business relationship
- After termination, data will be retained only as required for legal, tax, or administrative purposes
- Thereafter, your data will be securely deleted or anonymized
Cookies
We use cookies to improve your experience on our website.
Cookies help us:
- Analyze website traffic
- Understand user behavior
- Customize content
You can accept or decline cookies via your browser settings. Disabling cookies may affect website functionality.
Third-party links
Our website may contain links to external websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies separately.
Your rights
Under GDPR, you have the following rights:
- Right of access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
- Right to withdraw consent
To exercise your rights, contact: info@bizaline.com
Security
We implement appropriate technical and organizational measures to protect your Information against unauthorized access, loss, or misuse.
Complaints
If you have concerns about how we process your data, please contact us at info@bizaline.com.
You also have the right to lodge a complaint with the Dutch Data Protection Authority: Autoriteit Persoonsgegevens.