OGSM: The Key to Successful Program Management

With OGSM, you plan and execute your program step by step — from ambition to measurable results.

The Challenges You Face as a Program Manager:

  • Constantly shifting policies
  • High expectations with limited resources
  • Timely course correction and reporting

So, what will you do to turn your program into a success?

From ambition → to program plan → to real change

Most likely, your municipality has great ambitions and a program plan — or is working on one. To clearly define when your program is successful and what changes are needed to get there, you need sharp program objectives and a concrete short- and long-term roadmap.

Here are some key aspects to consider:

  • Employees: How do we ensure the right people, a manageable workload, job satisfaction, and quality?
  • Citizens: How do we promote participation and maintain public support?
  • Partners: Which organizations can we collaborate with to amplify each other’s strengths?
  • Services & Processes: What innovations can help us deliver smarter, faster, cheaper, and more user-friendly services?

Define the Long-Term Vision for Your Program

It pays off to gain clarity on:

  • The current state of your team or department (what’s going well and what could improve)
  • The direction of municipal tasks and responsibilities (trends and developments)
  • What success looks like 3 to 5 years from now, considering external trends, opportunities, threats, strengths and weaknesses
  • The transformation needed in the long term (multi-year plan)
  • The actions required in the short term (annual plan)

Tip: Especially in the public sector, creating a shared plan with stakeholders is essential. Involve department managers, project leaders, and teams early in the process. Also reserve time and attention for building change habits — not just focusing on day-to-day operations, but also on adjusting course when the situation demands it.

OGSM for Program Managers in Local Government

Whatever program you’re managing, OGSM helps you clarify:

  • What you want to achieve
  • What success looks like
  • Where your focus should be
  • Which actions will get you there

With OGSM, you create a clear and concise program plan on one page.

Explore an OGSM example for a municipal sustainability program

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What Types of Programs Suit OGSM?

  • Sustainability & Climate
  • Housing & Spatial Planning
  • Mobility & Accessibility
  • Economy & Employment
  • Social Domain (Healthcare, Youth, Participation)
  • Education & Equal Opportunity
  • Safety & Livability
  • Digitalization & Public Services
  • Governance, Participation & Communication
  • … and more.

OGSM Success Stories in Practice

Writing a program plan is one thing, but how do you keep it alive and ensure execution?

Municipality of Soest (based in The Netherlands) uses OGSM Software to support implementation, including automated status updates, dashboards, planning, and structured team discussions.

"We can now really see the results we achieve every week. And whether we are on track to achieve policy goals. That makes our work more fun and more motivating"
&Quot;&Quot;
Jennifer Franken
Program Manager Energy
Municipality of Soest

OGSM Experts Ready to Support You

Expert guidance accelerates better results.
Bizaline’s consultants are here to support you in defining your program and setting up execution — grounded in content and strategy.

Contact Edward van der Kolk at:

📞 +31 6 22 23 39 00
✉️ edward@bizaline.com
📅 Click here to schedule a meeting

If research is a key pillar of your program, our partner TwynstraGudde is the right partner to support you with in-depth expertise.

“Bizaline helps us to gain and maintain an overview. That helps us to make our program a success.”
&Quot;&Quot;
Christa Slim
Program Manager prosperous upbringing
Municipality of Coevorden

“This provides clear accountability to the board and council.”
&Quot;&Quot;
Anne Westhoff
Program Manager collaboration program ICT
Municipality of Veenendaal

These municipalities preceded you

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